marginally significantp-value = 0.052
However, for “Frequently,” the relationship is marginally significant (p-value = 0.052), while “Occasionally,” “Rarely,” and “Never” show no significant relationship with customer loyalty.
However, for “Frequently,” the relationship is marginally significant (p-value = 0.052), while “Occasionally,” “Rarely,” and “Never” show no significant relationship with customer loyalty.
The chi-square test results for loyalty card satisfaction and customer loyalty are as follows: • Chi-square statistic = 108.571, p-value < 0.001 The chi-square test revealed a highly significant association between loyalty card satisfaction and customer loyalty in the Albanian market.