Factors influencing multiple non-utilised healthcare appointments from patients' and healthcare providers' perspectives: a qualitative systematic review of the global literature.

We identify challenges in securing appointment times that suit personal needs, contrasting with findings suggesting scheduling may not be significant. 43 Additionally, our review emphasises the vital impact of language barriers, perceived stigma, and lack of social support, consistent with prior literature on single missed appointments. 39 , 40 In our review, health-related factors significantly influenced multiple non-utilised appointments.

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