This shows a positive trend: more items were rated positively at T2 than at T1, suggesting an overall improvement in user-perceived usability, which is consistent with the increase in the overall SUS score (discussed later in this section).
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DigiBete, a Novel Chatbot to Support Transition to Adult Care of Young People/Young Adults With Type 1 Diabetes Mellitus: Outcomes From a Prospective, Multimethod, Nonrandomized Feasibility and Acceptability Study.
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