Developing a model for evaluating and improving the quality of healthcare services.

BMC Health Serv Res · 2025 · PMC12502418 · PMID 41053717

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a decreasing trendno p-value reported

The KANO model showed a decreasing trend in R 2 from 11 to 22 optimizations, and after re-optimizing the indicators, it showed an upward trend.

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