Incremental analysis of the reengineering of an outpatient billing process: an empirical study in a public hospital.

BMC Health Serv Res · 2013 · PMC3722093 · PMID 23763904

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likely to be significantno p-value reported

These incentives are likely to be significant factors for users.

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Quoted from the open-access full text in Europe PMC under the licence the publisher applied. The sentence is reproduced exactly as published; the emphasis is ours.