Exploratory analysis of real personal emergency response call conversations: considerations for personal emergency response spoken dialogue systems.

Response Type A borderline significant relationship was found using Fisher’s Exact test between caller type and response type, p = 0.049 (Exact sig., 2-sided) suggesting that a difference exists between the response-type requested by different callers.

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For older adult callers, the use of the word “ambulance” versus “paramedic” may be significant and consideration should be given as to when and how these terms are used when proposing a call response.

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