8 , 15 , 16 Research indicates that handovers may be significant factors in many malpractice claims 9 and in a large percentage of sentinel events. 9 , 15 , 17 – 19 A decade ago, the Joint Commission 20 and the World Health Organization 5 recognized the need to improve the quality of handovers.
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Educational Interventions to Improve Handover in Health Care: An Updated Systematic Review.
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