Multilevel Impacts of Transformational Leadership on Service Quality: Evidence From China.

Front Psychol · 2019 · PMC6553023 · PMID 31205463

Europe PMC DOI

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closest p

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partially significantno p-value reported

As zero was not included in the 95% confidence interval, we discovered a partially significant mediation effect of individual-level TFL on employee service quality through psychological empowerment.

also in 417 other papers

highly significantno p-value reported

Based on the theory of planned behavior and previous research, transformational leaders can have a highly significant impact on employees’ work attitudes and organizational norms, which may then affect employees’ work behaviors.

also in 132,142 other papers

Quoted from the open-access full text in Europe PMC under the licence the publisher applied. The sentence is reproduced exactly as published; the emphasis is ours.