a nonsignificant trendP = .08
There was also no significant difference in staff time or patient satisfaction in the 2 groups, although there was a nonsignificant trend towards less staff time in minimal monitoring group, with total staff time reduced by 17 minutes (52 versus 69 minutes, P = .08) and face-to-face time reduced by 15 minutes (25 versus 40 minutes, P = .005); total phone time was increased in the minimal monitoring group by 4.5 minutes ( P = .007).