Dealing with pandemics: An investigation of the effects of COVID-19 on customers' evaluations of hospitality services.

Tour Manag · 2021 · PMC8602940 · PMID 34815612

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Pandemic situations may vary from country to country, and there also may be significant cultural differences (e.g., Liu et al., 2017 ; Zhang et al., 2015 ) between countries' handling of the pandemics.

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