Exploring the Relationship Between Hospital Service Quality, Patient Trust, and Loyalty From a Service Encounter Perspective in Elderly With Chronic Diseases.

Front Public Health · 2022 · PMC9174694 · PMID 35692341

Europe PMC DOI

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partially significantno p-value reported

Models M1, M3, M5, M7, and M9 all showed that respondent age and number of visits have partially significant effects on health service encounter, indicating that the model was influenced by some of the respondent background data.

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