Meeting Patient Expectations: Assessing Medical Service and Quality of Care Using the SERVQUAL Model in Dermatology Patients at a Single Center in Poland.

Med Sci Monit · 2023 · PMC10433781 · PMID 37573473

Europe PMC DOI

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a clear trendno p-value reported

However, a clear trend was observed, with patients in better financial situations rating the expected quality higher in all dimensions except assurance.

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