However, the total indirect effects between EC and SS (β = −0.005, p = 0.379), IQ and PU (β = −0.006, p = 0.392), and PFP and PU (β = −0.015, p = 0.369) did not reach statistical significance ( p > 0.05).
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Satisfaction and continuation intention in music streaming services: investigating key factors for user retention.
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