Utilizing the Style Under Stress™ tool within Crucial Conversations© methodology to stimulate veterinary students' reflective practice of communication behaviors during client interactions.

Even though there was a slight trend in defaulting to a “violence” communication strategy in the last 2 years (2023–2024) as compared to the first 2 years (2016–2017) of data collection, this difference was not statistically significant.

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When compared to the 2016 as a reference there were increases in the “labeling” and “attacking” subcategories within the “violence” general group, however, this change did not reach statistical significance.

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