Their use of language belonging to the category ‘small talk' increased from 1.7 ± 0.6% to 3.3 ± 0.8%, but this difference did not reach statistical significance (p = 0.057).
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Communication skills training enhances nurses' ability to respond with empathy to parents' emotions in a neonatal intensive care unit.
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0.0570
0.0570
The sentences
After the course, there was a highly significant increase in the nurses' use of statements that showed caring for the parents.