“there’s the occasional DNA which are quite normal and often those are quite significant [in total numbers for the practice] but the serial people I think that’s a reflection of the chaos in their life whether that's you know- mental health or issues with the social functioning- and inability to manage our expectation of them- to fit into our pre-defined slots” (P5).
← all excerpts
Understanding repeated non-attendance in health services: a pilot analysis of administrative data and full study protocol for a national retrospective cohort.
1
—
—