User satisfaction in the spanish health system: trend analysis.

CONCLUSIONS A negative trend was observed in the opinion of the Spanish national health system users.

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Satisfaction with knowledge and follow-up by the family doctor and pediatrician showed an increasing trend (APC = 7.939, 95%CI 3.965 – 11.914).

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Similarly, the attention by the medical staff was static (APC = 3.227, 95%CI -7.076–13.531), as were in all the autonomous communities, except for Asturias, which showed a decreasing trend (APC = -10.486; 95%CI -12.798 – -8.174) with a decrease of more than 10 points ( Table 3 ).

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