approached significancep = 0.067
49%; Relative Risk Ratio [RRR] 2.70; 95% Confidence Interval [CI] 1.64–4.47), and in the multivariate analysis callers at higher risk approached significance in more calls resolved vs. unresolved compared with lower risk callers (RRR 0.56; 95% CI 0.30–1.04; p = 0.067).