The Spillover Effect of Life Satisfaction on Customer Satisfaction: The Mediating Role of Service-Oriented Organizational Citizenship and the Moderating Role of Competition Climate.

Behav Sci (Basel) · 2022 · PMC9405365 · PMID 36004847

Europe PMC DOI

hedged sentence

0.1000

closest p · 2.0× alpha

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boldest claim

The sentences

only marginally significantp < 0.10so close (0.05 < p ≤ 0.1)

The correlation of service-oriented OCB and customer satisfaction was also positive, though only marginally significant ( r = 0.13, p < 0.10).

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