Supportive supervisor behavior and helping behaviors in the hotel sector: assessing the mediating effect of employee engagement and moderating influence of perceived organizational obstruction.

In Model 7, social engagement had a slightly significant positive influence on EHB ( β = 0.021, p < 0.05), hence, H4b was supported.

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This line of theorization is imperative since it is quite significant to ascertain how employees emotionally relate and engage with such managers in an organization (Ampofo, 2021 ; Kang et al., 2015 ) in displaying helping behaviors as the sector has been described by studies to be ill-famed for poor wages, working conditions, and low implementation of HR practices (Amissah et al., 2016 ).

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